Questions
Booking & requirements
How old do I need to be?
21 or older with a valid, unexpired driver's licence. The licence must belong to the person collecting the vehicle, and we check it at handover, so don't book on someone else's behalf without telling us.
Do I need my own insurance?
Yes. You must carry full-coverage insurance valid in Florida that extends to non-owned vehicles of comparable value. Bring proof to handover. If your policy doesn't cover exotics, tell us before you book, we'd rather sort it out early than turn you away at the kerb.
Do I have to send my licence before I arrive?
No. There is a verification step during checkout, and if it cannot complete you can simply choose to show your licence when you collect the vehicle. Either way it is checked before the keys change hands.
Can I book for someone else?
The renter and the person driving must be the same. Additional drivers can be added at handover provided they meet the same age, licence and insurance requirements.
Money
What's the deposit and when do I get it back?
A refundable authorisation hold is placed on your card, the amount is shown on every listing before you book. It's a hold, not a charge. It's released within five business days of return, once we've checked for damage, fuel, tolls and citations.
What's included in the price?
Unlimited mileage within Miami-Dade and Broward, delivery within our service area, 24/7 roadside support, and a full detail before handover. Fuel, tolls, citations and any damage are not included.
When am I charged?
The rental total is charged when you complete checkout. Payment is the last step, after the licence check and the signed agreement, for exactly that reason.
Logistics
Do you deliver?
Yes, to your hotel, home, MIA, FLL, or the marina, anywhere in Miami-Dade and Broward. Outside that area, ask and we'll quote it.
Can I take the car out of Florida?
Not without written consent. The vehicles are insured and tracked for Florida use; taking one across a state line without clearing it first is a breach of the agreement.
What if I'm running late bringing it back?
There's a one-hour grace period. Beyond that, each 24 hours or part thereof bills at the full daily rate. If a late return costs us a following booking, you're liable for that too, so call us, and we'll usually work something out.
What's the cancellation policy?
Full refund more than 72 hours before pickup. 50% within 72 hours. No-shows aren't refundable. If we have to cancel, mechanical failure, damage from a prior renter, you're refunded in full.
The rental agreement in full
Version 2026-08-15.v1. This is the agreement you sign at checkout.
1. Eligibility
The renter must be at least 21 years of age and hold a valid, unexpired driver's licence issued in their country of residence. The licence uploaded at booking must match the person taking possession of the vehicle. FSB Rental Co. reserves the right to refuse handover where identity cannot be verified, in which case the rental charge is refunded in full less any transaction fees.
2. Insurance
The renter must carry their own full-coverage automobile insurance valid in the State of Florida, including collision and comprehensive coverage extending to non-owned vehicles of comparable value. Proof of coverage must be produced at handover. The renter is liable for all damage not covered by their policy.
3. Security deposit
A refundable authorisation hold is placed on the renter's payment card at the time of booking in the amount shown on the booking summary. The hold is not a charge. It is released within five business days of the vehicle's return, subject to inspection for damage, missing fuel, tolls, and traffic citations.
4. Permitted use
The vehicle may not be used for racing, timed events, off-road driving, towing, driving instruction, commercial passenger transport, or transporting hazardous materials. The vehicle may not be taken outside the State of Florida without prior written consent. Only the renter and drivers named on this agreement may operate the vehicle.
5. Prohibited conduct
Operating the vehicle while under the influence of alcohol or any controlled substance is a material breach of this agreement and voids all coverage. Smoking inside the vehicle incurs a cleaning fee. Pets are not permitted without prior written consent.
6. Mileage and fuel
Mileage is unlimited within Miami-Dade and Broward counties. The vehicle is supplied with a full tank and must be returned with a full tank; otherwise refuelling is billed at cost plus a service fee.
7. Late return
A grace period of one hour applies. Beyond that, each additional period of 24 hours or part thereof is billed at the full daily rate. Where a late return causes a subsequent booking to fail, the renter is liable for the resulting loss.
8. Breakdown and accident
In the event of an accident, the renter must contact emergency services where required, notify FSB Rental Co. immediately, and file a police report. The renter must not admit liability on behalf of FSB Rental Co. Roadside support is available for the duration of the rental.
9. Cancellation
Cancellations made more than 72 hours before the pickup time receive a full refund. Cancellations within 72 hours receive a 50% refund. No-shows are non-refundable. FSB Rental Co. may cancel and refund in full where a vehicle becomes unavailable through mechanical failure or damage caused by a prior renter.
10. Governing law
This agreement is governed by the laws of the State of Florida. Any dispute arising under it is subject to the exclusive jurisdiction of the courts of Miami-Dade County.
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